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Microsoft Power BI VS HelpScout

Compare Microsoft Power BI VS HelpScout and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Microsoft Power BI logo Microsoft Power BI

BI visualization and reporting for desktop, web or mobile

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Microsoft Power BI Landing page
    Landing page //
    2023-06-14
  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Microsoft Power BI and HelpScout)

Microsoft Power BI

HelpScout

Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Visualization
100 100%
Data Visualization
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Power BI and HelpScout

Microsoft Power BI Reviews

Embedded analytics in B2B SaaS: A comparison
A few options were disregarded from the start due to a hefty price tag, these were Looker, Tableau, Power BI, GoodData. A few options like Trevor.io, Preset, Observable were disregarded as they did not seem to fit our criteria (based on the evaluation matrix).
Source: medium.com
Best 8 Redash Alternatives in 2023 [In Depth Guide]
Users can also sign up for Power BI and Power BI Desktop for free to receive data, insights, and visual analytics. However, the premium versions offer more advanced features like AI, data management, and greater capacity and users.
Source: www.datapad.io
8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
PowerBI is one of the leading BI solutions in the market. It’s a highly scalable BI tool owned by the Microsoft team. It can be cloud-hosted or downloaded on-premise. It’s self-service and fosters enterprise-level answers to ad hoc queries. Trevor.io, Metabase and Looker can also work as Power BI alternatives.
Source: trevor.io
Top 10 Data Analysis Tools in 2022
Power BI Power BI is owned by Microsoft and, as such, has excellent compatibility with Microsoft Excel, which is a highly popular tool for data analysis. Power BI Premium costs $27.5 per month for each user. Power BI is a powerful tool produced by Microsoft and has proven itself as a powerful data analysis tool. However, its best features are seen within the Microsoft...
Source: www.spiceworks.com
Best Google Data Studio Alternatives (Self-Service BI)
For personal use, Power BI can be downloaded on your local machine for free. However, if you want to use more Power BI services, you will need to pay $9.99/user/month for a cloud solution or $4,995/month for a dedicated server (cloud compute and storage resource)
Source: www.holistics.io

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Microsoft Power BI should be more popular than HelpScout. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Power BI mentions (17)

  • Unified Analytics Platform: Microsoft Fabric
    Microsoft Fabric is currently in preview and provides data integration, engineering, data warehousing, data science, real-time analytics, applied observability, and business intelligence under a single architecture by integrating services such as Azure Data Factory, Azure Synapse Analytics, Data Activator, and Power BI. In addition, it comes with a SaaS, multi-cloud data lake called "OneLake" that is built-in and... Source: about 1 year ago
  • NSS Data Analytics Program Question
    I'd suggest spending some time learning the material before you invest thousands in tuition only to find that you don't like it or aren't good at it. Download Tableau Public or Power BI and force yourself to use them for a few months. That's how I taught myself R. Source: about 1 year ago
  • Why Is Data Analytics Important?
    Discover why business analytics is crucial for your business and how to utilise data analytics and PowerBI to make informed and data-backed decisions! Source: about 1 year ago
  • Cloud dB reporting tool?
    Power BI is popular... But for table reports with Excel/PDF export you can use Pebble Reports. Source: over 1 year ago
  • Asking for guidance on migrating to a database from Excel
    Yes, MySQL can do the job. You can use Airforms to do data entry. No need to learn MySQL syntax. You will also need a reporting tool, such as Power BI. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Microsoft Power BI and HelpScout, you can also consider the following products

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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