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Microsoft Dynamics VS NICE inContact

Compare Microsoft Dynamics VS NICE inContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Dynamics logo Microsoft Dynamics

Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Microsoft Dynamics Landing page
    Landing page //
    2021-10-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Microsoft Dynamics videos

+ Add

Microsoft Dynamics 365 : 🤓 all you need to know

More videos:

  • Review - Salesforce vs. Microsoft Dynamics: CRM Comparision
  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Microsoft Dynamics and NICE inContact)

Microsoft Dynamics

NICE inContact

ERP
100 100%
ERP
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Microsoft Dynamics and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Dynamics and NICE inContact

Microsoft Dynamics Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
If you're looking for ERP software that prioritizes integrations, my top recommendation is Microsoft Dynamics 365 Business Central. Whether you need pre-built integrations, native connections to other Microsoft products, or an open API that allows for custom integrations, this ERP tool has it all.
Source: thecfoclub.com
Top 9 Odoo Alternatives
The best Odoo alternatives include Acumatica, ERPNext, Oracle NetSuite, and Microsoft Dynamics 365. We’ve reviewed some of the best ERP software to help you find alternatives that will allow you to drop Odoo and continue to streamline your operations, improve customer service, and ultimately boost your bottom line.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Microsoft Dynamics 365 offers the solution to various business areas and the pricing will change accordingly, Marketing (it starts at $750 per tenant per month), Sales (it starts at $20 per user per month), Customer Service (it starts at $20 per user per month), Finance (it starts at $30 per user per month), etc.
Source: www.softwaretestinghelp.com
10 Best ERP Software Of 2021 (+ Free ERP Options)
Common ERP software doesn’t necessarily mean “the best”, instead it is usually promoted by big-name tech businesses that are reliable in their field. Some popular ERP tools that you may have heard of are Netsuite, Microsoft Dynamics 365, Oracle ERP Cloud, Sage X3, and/or Epicor ERP.
Source: peoplemanagingpeople.com
8 Best CRM for eCommerce Business in 2019
Another industry leader on the list, although relatively pricier than the others, its users do swear by it. It is better suited to medium and large enterprises. With Microsoft Dynamics, you have a uniform view across your CRM if your business is already using the Microsoft Office apps like Outlook, SharePoint, OneNote and more. It has to be adapted to the needs of your...
Source: www.softwaresuggest.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Microsoft Dynamics and NICE inContact, you can also consider the following products

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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