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MetricStream VS Jira Service Desk

Compare MetricStream VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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MetricStream logo MetricStream

MetricStream provides solutions for quality management, regulatory compliance, risk management, and corporate governance.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • MetricStream Landing page
    Landing page //
    2023-05-09
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

MetricStream videos

+ Add

Experience MetricStream M7

More videos:

  • Demo - MetricStream M7 Third-Party Management App Demo
  • Review - MetricStream Enterprise Risk Management App

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to MetricStream and Jira Service Desk)

MetricStream

Jira Service Desk

Governance, Risk And Compliance
100 100%
Governance, Risk And Compliance
0% 0
Help Desk
0 0%
Help Desk
100% 100
Project Management
54 54%
Project Management
46% 46
Work Management
100 100%
Work Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MetricStream and Jira Service Desk

MetricStream Reviews

We have no reviews of MetricStream yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing MetricStream and Jira Service Desk, you can also consider the following products

SAP GRC - SAP solutions for governance, risk, and compliance (GRC) help companies minimize risk and stay in compliance with regulations.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ideagen Coruson - Cloud-based enterprise GRC solution

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VComply - VComply is a cloud-based governance, risk and compliance solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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