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Messenger Platform VS HelpDocs

Compare Messenger Platform VS HelpDocs and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Messenger Platform logo Messenger Platform

Discovery, chat extensions, and richer experiences

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Messenger Platform Landing page
    Landing page //
    2023-03-17
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to Messenger Platform and HelpDocs)

Messenger Platform

HelpDocs

Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Messaging
100 100%
Messaging
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Messenger Platform and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Messenger Platform mentions (0)

We have not tracked any mentions of Messenger Platform yet. Tracking of Messenger Platform recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Messenger Platform and HelpDocs, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Botpress - Open-source platform for developers to build high-quality digital assistants

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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