Medullan
GenesisSolutions
AWS Snowball
JPW
Codezero
Sirius
Miuros
Heller Consulting
PlayVox
Scorebuddy
Five9
ActivTrak
Calabrio ONE
Stella Connect
Observe.AI
Genesys
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Medullan PlayVoxGenesisSolutions - We apply preventive maintenance and asset performance optimization strategies to increase the reliability of Enterprise Asset Management systems.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
AWS Snowball - AWS Snowball is a petabyte-scale data transport service that uses secure devices to transfer large amounts of data into and out of the AWS cloud.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
JPW - JPW Industries is the parent company of recognized tool and machinery brand names including JET, Powermatic and Wilton. We have brands that users trust, and brands that users rely on to complete the toughest applications.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
