Software Alternatives, Accelerators & Startups

Maze VS Delighted

Compare Maze VS Delighted and see what are their differences

Maze logo Maze

Beautiful & actionable analytics for InVision prototypes

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Maze Landing page
    Landing page //
    2023-10-10
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Maze

Pricing URL
-
$ Details
-
Release Date
-

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

Maze features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Maze videos

The Maze Runner - Movie Review

More videos:

  • Review - Circuit Maze Review - with Tom Vasel
  • Review - Magic Maze Review - with Tom Vasel

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Maze and Delighted)
Design Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
User Experience
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Maze and Delighted. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Maze and Delighted

Maze Reviews

Crowd vs Maze: A Comprehensive Comparison of User Research Platforms
Thinking of hopping on Maze and a secondary user feedback that might cost you over $150 monthly? Well, think again. With Crowd, you get all of this without breaking the bank. Merge quantitative data (like CSAT and NPS scores) with qualitative insights (user testing feedback) for a comprehensive understanding of user experience and customer sentiment.
Maze vs UXtweak: Which is the better tool?
👀 Looking to Switch to UXtweak but Locked into Maze subscription? If you’re currently subscribed to Maze but want to explore what UXtweak has to offer, we have a special deal for you! We will provide free access to UXtweak for the remaining duration of your Maze subscription. No need to worry about extra costs or initiating a new procurement process. Simply reach out to us...
5 Best UXtweak Alternatives
Maze is also a cloud-based software and is designed to help businesses test prototypes, marketing campaigns, user feedback, and design ideas.

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Maze. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Maze mentions (1)

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Maze and Delighted, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Adobe XD - Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

Survicate - Collect feedback on your website and find out more about your visitors.