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Mattersight Quality Monitoring VS ActivTrak

Compare Mattersight Quality Monitoring VS ActivTrak and see what are their differences

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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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Mattersight Quality Monitoring logo Mattersight Quality Monitoring

Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.

ActivTrak logo ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
  • Mattersight Quality Monitoring Landing page
    Landing page //
    2020-03-16
  • ActivTrak Landing page
    Landing page //
    2023-09-01

ActivTrak offers cloud-based employee monitoring software that allows organizations to understand how their employees get work done. ActivTrak provides aggregated data that quantifies employee productivity, so employers and managers have the insight they need to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency. The software is easy to install and the data is available within minutes with preset reports ready for review. ActivTrak’s services are offered in freemium and software-as-a-service model. The application works in both Microsoft Windows and MAC OSX operating systems.

Mattersight Quality Monitoring videos

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ActivTrak videos

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ActivTrak Review – Employee Monitoring Software for More Demanding Users

More videos:

  • Review - ActivTrak: 5 Fast Facts

Category Popularity

0-100% (relative to Mattersight Quality Monitoring and ActivTrak)

Mattersight Quality Monitoring

ActivTrak

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Work Management
100 100%
Work Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mattersight Quality Monitoring and ActivTrak

Mattersight Quality Monitoring Reviews

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ActivTrak Reviews

20 Employee Monitoring Software [2022 Updated List]
ActivTrak is an employee monitoring app with features that allow managers to analyze worker performance. They can also configure the app to let it operate in stealth mode before deploying it. With this, workers won’t know that they’re being monitored, allowing managers to get an accurate view of their performance.
Source: traqq.com

What are some alternatives?

When comparing Mattersight Quality Monitoring and ActivTrak, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Teramind - Teramind provides a user-centric security approach for monitoring.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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