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Mattermark in Salesforce AppExchange VS Zendesk Support

Compare Mattermark in Salesforce AppExchange VS Zendesk Support and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Mattermark in Salesforce AppExchange logo Mattermark in Salesforce AppExchange

Automatically enrich leads in Salesforce with Mattermark

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Mattermark in Salesforce AppExchange Landing page
    Landing page //
    2019-07-23
Not present

Mattermark in Salesforce AppExchange videos

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Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Mattermark in Salesforce AppExchange and Zendesk Support)

Mattermark in Salesforce AppExchange

Zendesk Support

Productivity
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Productivity
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Customer Support
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Customer Support
100% 100
Developer Tools
100 100%
Developer Tools
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Help Desk
0 0%
Help Desk
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mattermark in Salesforce AppExchange and Zendesk Support

Mattermark in Salesforce AppExchange Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Mattermark in Salesforce AppExchange and Zendesk Support, you can also consider the following products

Clearbit Salesforce Prospector - Quickly build targeted lead lists directly in Salesforce

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TrackingSuite - TrackingSuite is an all in one leadgen, website auditing , seo , crm prospecting tool.

Zoho Desk - Industry's first context-aware Helpdesk Software

UProc for Sheets - Boost your sales, marketing and IT tasks from Google Sheets

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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