Software Alternatives, Accelerators & Startups

Matrix.org VS tawk.to

Compare Matrix.org VS tawk.to and see what are their differences

Matrix.org logo Matrix.org

Matrix is an open standard for decentralized persistent communication over IP.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Matrix.org Landing page
    Landing page //
    2023-07-21
  • tawk.to Landing page
    Landing page //
    2023-07-22

Matrix.org videos

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tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Matrix.org and tawk.to)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Matrix.org and tawk.to

Matrix.org Reviews

Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Matrix.org never charges. It's completely free. Its free servers are open to all for public registrations.

tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, Matrix.org seems to be a lot more popular than tawk.to. While we know about 583 links to Matrix.org, we've tracked only 47 mentions of tawk.to. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Matrix.org mentions (583)

  • Discord has been using ML to determine the gender and age of some of its users
    The beginning of enshitification of discord (while 100% expected) for some reason hits harder then any other service I've used throughout all these years. It has entirely replaced social media for me. It just felt more organic to me then anything else. So... Since I've heard about the ads coming to discord, and I have looked into alternatives. They do exist, in varying quality, and there are programs for some of... - Source: Hacker News / 10 days ago
  • Qilin: A Starter Project Template For Every Open Source Project
    GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / about 2 months ago
  • A man has been swatted 47 times for making a joke about Norm Macdonald
    Tangential: the article notes that Telegram is an “encrypted messaging app”. While this is technically true, it's worth keeping in mind that it's not end-to-end encrypted, so it's less secure in that regard than, say, Signal or even WhatsApp. Telegram does have opt-in end-to-end encrypted one-on-one chats, but those are very inconvenient to use. For a properly encrypted chat app, including group chats (opt-in),... - Source: Hacker News / 3 months ago
  • Launching Default End-to-End Encryption on Messenger
    I'd love something like the Matrix [0] data model (JSON messages aggregated in an eventually-consistent chatroom CRDT) transmitted over something like simplex for metadata resistance. [0] https://matrix.org. - Source: Hacker News / 6 months ago
  • Meta is pulling the plug on Messenger chats on Instagram
    Trillian mod here. There's this new thing called Beeper, works on matrix.org. It's not as the good old times, but I'm currently using whatsapp, FB messenger, discord, telegram, signal, imessage and a few more. It's not Cerulean experience, but it's... Slowly improving. Source: 6 months ago
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tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 11 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 1 year ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 1 year ago
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What are some alternatives?

When comparing Matrix.org and tawk.to, you can also consider the following products

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.