Software Alternatives, Accelerators & Startups

Matrix.org VS LiveChat

Compare Matrix.org VS LiveChat and see what are their differences

Matrix.org logo Matrix.org

Matrix is an open standard for decentralized persistent communication over IP.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Matrix.org Landing page
    Landing page //
    2023-07-21
  • LiveChat Landing page
    Landing page //
    2023-06-16

Matrix.org

Website
matrix.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Matrix.org videos

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LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Matrix.org and LiveChat)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Matrix.org and LiveChat

Matrix.org Reviews

Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Matrix.org never charges. It's completely free. Its free servers are open to all for public registrations.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Matrix.org seems to be a lot more popular than LiveChat. While we know about 583 links to Matrix.org, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Matrix.org mentions (583)

  • Discord has been using ML to determine the gender and age of some of its users
    The beginning of enshitification of discord (while 100% expected) for some reason hits harder then any other service I've used throughout all these years. It has entirely replaced social media for me. It just felt more organic to me then anything else. So... Since I've heard about the ads coming to discord, and I have looked into alternatives. They do exist, in varying quality, and there are programs for some of... - Source: Hacker News / about 1 month ago
  • Qilin: A Starter Project Template For Every Open Source Project
    GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / 3 months ago
  • A man has been swatted 47 times for making a joke about Norm Macdonald
    Tangential: the article notes that Telegram is an “encrypted messaging app”. While this is technically true, it's worth keeping in mind that it's not end-to-end encrypted, so it's less secure in that regard than, say, Signal or even WhatsApp. Telegram does have opt-in end-to-end encrypted one-on-one chats, but those are very inconvenient to use. For a properly encrypted chat app, including group chats (opt-in),... - Source: Hacker News / 4 months ago
  • Launching Default End-to-End Encryption on Messenger
    I'd love something like the Matrix [0] data model (JSON messages aggregated in an eventually-consistent chatroom CRDT) transmitted over something like simplex for metadata resistance. [0] https://matrix.org. - Source: Hacker News / 7 months ago
  • Meta is pulling the plug on Messenger chats on Instagram
    Trillian mod here. There's this new thing called Beeper, works on matrix.org. It's not as the good old times, but I'm currently using whatsapp, FB messenger, discord, telegram, signal, imessage and a few more. It's not Cerulean experience, but it's... Slowly improving. Source: 7 months ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

What are some alternatives?

When comparing Matrix.org and LiveChat, you can also consider the following products

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!