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ManageEngine SupportCenter Plus VS Reputation.com

Compare ManageEngine SupportCenter Plus VS Reputation.com and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Reputation.com logo Reputation.com

Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Reputation.com Landing page
    Landing page //
    2023-07-29

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Reputation.com

Website
reputation.com
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Reputation.com features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

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Reputation.com videos

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Reputation.com Review: Easy and Convenient

More videos:

  • Review - Review Booster by Reputation.com

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Reputation.com)

ManageEngine SupportCenter Plus

Reputation.com

Help Desk
100 100%
Help Desk
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
CRM
100 100%
CRM
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

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Social recommendations and mentions

Based on our record, Reputation.com seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Reputation.com mentions (3)

  • Weird how we can’t find more pics and info online about Amanda and the case
    I knew a guy who did it too - and he had a bunch of arrests for drugs and whatnot. I think he used like reputation.com or one of those services. I wouldn't be surprised if she did the same after nuking everything on the blog. Source: 10 months ago
  • Competitor is using underhanded tactics to run us out of business
    I don't know anything about these guys; Just hear their ads on radio. Maybe give them a call - https://reputation.com/. Source: 11 months ago
  • Krystal and Kyle go full conspiracy theorist
    Looks like Pakman needs to hire someone better to protect his reputation. Do you work for reputation.com or something ? Source: almost 3 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Reputation.com, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Birdeye - #1 most trusted reputation and customer experience platform for local business

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

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