Software Alternatives & Reviews
Register | Login

ManageEngine SupportCenter Plus VS Pobuca Connect

Compare ManageEngine SupportCenter Plus VS Pobuca Connect and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Pobuca Connect logo Pobuca Connect

Connect with your contacts.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Pobuca Connect Landing page
    Landing page //
    2022-06-23

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Pobuca Connect

Website
connect.pobuca.com
Pricing URL
Official Pobuca Connect Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Pobuca Connect features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Pobuca Connect videos

+ Add

Introduction to Pobuca Connect

More videos:

  • Review - Connect with your contacts | Pobuca Connect

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Pobuca Connect)

ManageEngine SupportCenter Plus

Pobuca Connect

Help Desk
100 100%
Help Desk
0% 0
CRM
11 11%
CRM
89% 89
Contact Management
0 0%
Contact Management
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using ManageEngine SupportCenter Plus and Pobuca Connect. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Pobuca Connect, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Evercontact - Your contacts always up to date and automatically with Evercontact.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

CONTACTBOX - CONTACTBOX combines the simplicity of an address book with effective functions of a CRM system.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

Loading...