Software Alternatives & Reviews
Register | Login
OT

ManageEngine SupportCenter Plus VS Office Timesheets

Compare ManageEngine SupportCenter Plus VS Office Timesheets and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Office Timesheets logo Office Timesheets

Professional Services Automation
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Office Timesheets Landing page
    Landing page //
    2019-10-23

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Office Timesheets

Website
officetimesheets.com
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Office Timesheets features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Office Timesheets)

ManageEngine SupportCenter Plus

Office Timesheets

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
CRM
100 100%
CRM
0% 0
Professional Services Automation
0 0%
Professional Services Automation
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and Office Timesheets. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Office Timesheets, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

VOGSY - Professional service automation tool built on Google G Suite

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Timewatch - Timewatch offers time tracking, expense management, resource scheduling and professional services automation solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Krow - Krow Software is a professional service automation solution.

Loading...