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ManageEngine SupportCenter Plus VS Confect.io

Compare ManageEngine SupportCenter Plus VS Confect.io and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Confect.io logo Confect.io

Design your Catalog Ads
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Confect.io Landing page
    Landing page //
    2023-03-06

With Confect you can design your Catalog Ads on Meta and other platforms to unleash their super-powers.

📈 Increase your revenue with better Catalog Ads:

Creating designs in Confect is easy, with the drag-and-drop design editor.

No code and no technical skills are required - and there are even templates, elements, and plenty of inspiration.

💖 Catalog Ads that are building your brand:

With Confect, you can use all your brand assets in Catalog Ads and outshine the competition.

No matter how your brand looks, you can unfold it in Confect with your own images, texts, colors, and even fonts.

📣 Scale your campaigns with Catalog ads:

With Confect you can switch the designs of your Catalog Ads based on all your campaigns.

Swap between your always-on design(s) and campaign design(s) in just a few clicks, or schedule your designs to update automatically.

Try Confect for free at https://confect.io

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Confect.io

Website
confect.io
Pricing URL
Official Confect.io Pricing
$ Details
freemium $149.0 / Monthly
Platforms
Facebook Browser Google Chrome Shopify WooCommerce BigCommerce Web Instagram Pinterest Snapchat
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Confect.io features and specs

  • Ai Background Remover : Yes
  • Design Rules: Yes
  • Design Scheduling: Yes
  • Image Editor: Yes
  • Video editor: Yes
  • Design templates: Yes
  • Design Tools: Yes
  • Product catalog: Yes
  • A/B Testing: Yes
  • Dynamic Elements: Yes

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Confect.io)

ManageEngine SupportCenter Plus

Confect.io

Help Desk
100 100%
Help Desk
0% 0
Graphic Design
0 0%
Graphic Design
100% 100
CRM
100 100%
CRM
0% 0
Design Tools
0 0%
Design Tools
100% 100

User comments

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What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Confect.io, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

REEL UNLIMITED - Unlimited design subscription for startups

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ListKit.io - Boost cold email reply rates by 20%. We provide manually verified B2B prospect lists with personalized first lines starting at $1 per lead. Try it now!

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