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ManageEngine SupportCenter Plus VS Campaign Monitor

Compare ManageEngine SupportCenter Plus VS Campaign Monitor and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Campaign Monitor logo Campaign Monitor

Email marketing software built for designers and their clients to run successful email campaigns.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Campaign Monitor Landing page
    Landing page //
    2023-10-07

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Campaign Monitor features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

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Campaign Monitor videos

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How to Use a Custom Campaign Monitor Template

More videos:

  • Demo - Campaign Monitor Demo
  • Review - Mastering email marketing with Campaign Monitor

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Campaign Monitor)

ManageEngine SupportCenter Plus

Campaign Monitor

Help Desk
100 100%
Help Desk
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
CRM
100 100%
CRM
0% 0
Email Marketing Platforms
0 0%
Email Marketing Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine SupportCenter Plus and Campaign Monitor

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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Campaign Monitor Reviews

12 Top Campaign Monitor Alternatives & Competitors
So has Campaign Monitor been able to keep up? In some ways yes. They’ve introduced automations and updated the user-interface, but more as a REACTION to other pioneering (and distrupting) platforms. I’ll be 100% honest that I left Campaign Monitor years ago, but still followed along at a distance.
Source: thedigitalmerchant.com
The 24 Best Email Marketing Tools
Owned by Campaign Monitor, Delivra is an email service provider designed for sophisticated, high-volume email marketing. Features include list segmentation, auto-responders, a drag-and-drop editor, multi-channel drip campaigns, pre-built and custom templates, and engagement scoring.
Source: webbiquity.com
9 Best Campaign Monitor Alternatives To Power Up Your Personalization Efforts [2023]
This popular Campaign Monitor competitor carries advanced personalization features, like merging tags that can help your content change according to the recipient of your email campaign. This goes for the name or even the language you will use in your email. Mailchimp can also pinpoint the best time to send an email with its platform to detect patterns in your open rates,...
Source: moosend.com
7 Best Campaign Monitor Alternatives for 2023
Mind that you can’t create landing pages with Campaign Monitor. If you need a solution for lead generation, you’ll also need to invest in a landing page builder and integrate it with Campaign Monitor… or use Sendinblue.
Source: www.sendinblue.com
7 Cheaper Mailchimp Alternatives to Consider in 2019
Campaign Monitor makes it very easy to personalize your emails. And you also get a great-looking automation flow builder that rivals ConvertKit. That, along with a well-designed interface, is why you might want to pay a little more for Campaign Monitor.
Source: www.codeinwp.com

Social recommendations and mentions

Based on our record, Campaign Monitor seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Campaign Monitor mentions (1)

  • Why Email Marketing Is a necessity.
    According to campaignmonitor, the Return on investment in email marketing is 4400%. This implies a $44 return on every $1 spent. Also according to Direct Marketing Association, 66% of consumers have made a purchase online due to an email marketing message they have received in the past. Source: almost 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Campaign Monitor, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

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