Software Alternatives, Accelerators & Startups

ManageEngine ServiceDesk Plus VS Udemy

Compare ManageEngine ServiceDesk Plus VS Udemy and see what are their differences

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Udemy logo Udemy

Online Courses - Learn Anything, On Your Schedule
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Udemy Landing page
    Landing page //
    2023-11-09

ManageEngine ServiceDesk Plus

$ Details
freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Release Date
-

Udemy

Website
udemy.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2010 May

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Udemy features and specs

  • Headquarters: San Francisco, CA

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Udemy videos

Are Udemy Courses Worth It?

More videos:

  • Review - Udemy Scam! Watch Before You Make A Udemy Course
  • Review - Udemy Review 2018

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Udemy)
Help Desk
100 100%
0% 0
Education
0 0%
100% 100
Service Desk
100 100%
0% 0
Online Learning
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Udemy

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Udemy Reviews

Top 11 Coursera Alternatives 2024
Udemy is one of the top alternatives to Coursera, as it is a leading online learning platform with a strong selection of reasonably paid courses. It’s a great option for those who want to learn new skills or gain more training to hone their current skill set will find it useful. It provides classes in various subjects, including business, photography, computer science, cloud...
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
One of the top Coursera alternatives free courses is Udemy. It is a vast online­ learning platform that offers thousands of courses on a wide­ range of topics, from business and technology to pe­rsonal development and hobbie­s.
14 Best Free and Paid Coursera Alternatives For Creators (2024)
Udemy likely has one of the broadest course offerings on the market today with over 210,000 options to choose from! It is well positioned for many subject matters and languages which makes it a great fit for teaching almost any subject.
"The Rise of Online Learning Platforms in India"
Udemy: A popular platform with a wide range of course offerings from various instructors. Google and Google Digital Garage: Offers a variety of online courses, workshops, and training programs with the added advantage of choosing from different learning options. DomainRacer Tutor LMS Hosting: Provides a comprehensive solution for creating and selling online courses, with...
Top 11 Thinkific Alternatives for Online course Creators in 2023
Udemy is Online Course creator and one of the Alternatives to Thinkific. the main difference between Udemy and Thinkific is that selling ebooks is only available in Thinkific. Therefore, both Udemy and Thinkific are more useful for e-learning courses.

Social recommendations and mentions

Based on our record, Udemy seems to be more popular. It has been mentiond 260 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Udemy mentions (260)

  • Bought my first laptop for my education after years of being homeless, hope I invested my money right.
    CS is computer science. Also check out edx.com It is hosted by Harvard and if you pay for the course which is very little you get a certificate from them. There is also groupings of courses were you can get a business certificate. Also check out udemy.com. Wait for the specials for $10-15. I have heard that google has certificates that are free but that businesses except. Just try stuff and even look at skills... Source: 11 months ago
  • Rant - Anyone else having trouble finding a job?
    Core coding and IT skills are a must though. Pick a language you followed and liked at Uni, check there is decent job demand for it, and do a udemy.com course on it (great value, great content, very cheap). Pair this with a major cloud (Azure or AWS) qualification which is pretty much a must these days, and you're much more attractive as an applicant. Source: 11 months ago
  • Tech careers that won’t be taken over by AI?
    Prompting is so new I don't think a degree is offered yet, but Microsoft has some accredited classes (FREE) - https://learn.microsoft.com/en-us/training/ and you can get a certificate on AI and chatGPT from https://udemy.com , I got a few from them :). Source: 12 months ago
  • Failed my Salesforce Admin today
    I am studying Salesforce administrator fundamentals at udemy.com. I am taking this course where the instructor provides a checklist of all the topics/subjects you will see in the test. For example, according to the instructor, who passed his administrator certification on his first try, teach the specific concepts you will see in the test. I think that there are 133 features/concepts. So, the first video is about... Source: 12 months ago
  • Cheap/free language lessons
    If you're prepared to do self-study, take a look at the udemy.com learning site. I paid somewhere in the region of £15 (they retail for around £60-70 in general but always come on sale at some point) for a number of courses (incl. languages). The courses are rated by students and I haven't yet been let down. Source: 12 months ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Udemy, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LinkedIn Learning - Online training through LinkedIn's professional network.