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ManageEngine ServiceDesk Plus VS Tanium

Compare ManageEngine ServiceDesk Plus VS Tanium and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Tanium logo Tanium

Tanium is a security and systems management solution that allows real-time data collection at enterprise scale.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Tanium Landing page
    Landing page //
    2023-09-22

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Tanium features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Tanium videos

+ Add

Tanium Threat Response Overview

More videos:

  • Review - Tanium Security Workflow: Analyzing Intel Alerts and Making Suppressions with Threat Response
  • Review - Tanium - Pull Up -Tyme Dem Records (Official Video)

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Tanium)

ManageEngine ServiceDesk Plus

Tanium

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
60 60%
Monitoring Tools
40% 40
DevOps Tools
0 0%
DevOps Tools
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Tanium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Tanium

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Tanium Reviews

We have no reviews of Tanium yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Tanium seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Tanium mentions (1)

  • Tanium - Privacy Concern
    It's sending all your data to tanium.com, do you think of another reason? Please think before answering. Source: about 3 years ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Tanium, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cryptlex - Cryptlex is an IT Management software, designed to help you maximize the revenue potential of your software by protecting you against software piracy.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

BetterCloud - BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

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