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ManageEngine ServiceDesk Plus VS Qualys

Compare ManageEngine ServiceDesk Plus VS Qualys and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Qualys logo Qualys

Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Qualys Landing page
    Landing page //
    2023-09-23

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Qualys features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Qualys videos

+ Add

Qualys Review by SecNetlab

More videos:

  • Review - Introduction to QualysGuard Vulnerability Management
  • Review - Qualys Security Assessment Questionnaire

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Qualys)

ManageEngine ServiceDesk Plus

Qualys

Help Desk
100 100%
Help Desk
0% 0
Security
0 0%
Security
100% 100
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
17 17%
Monitoring Tools
83% 83

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Qualys. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Qualys

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Qualys Reviews

7 Best Container Security Tools & Solutions 2022
Qualys Container Security is one of 21 applications that fall under the Qualys Cloud Platform umbrella. The Cloud Platform is available for the cloud and on-premises container deployments. Qualys’ Container Runtime Security (CRS) feature is an add-on that allows enterprises to monitor container runtime; administrators set policies that govern container behavior, and CRS...
Source: www.enterprisestorageforum.com
10 Best Tenable Nessus Alternatives For 2021 [Updated List]
Qualys is a cloud-based application security scanner that is known for its ability to crawl every corner of your IT network’s portfolio to detect all types of web assets. It grants users full 24/7 visibility of their entire network. It can automatically detect and catalog those assets based on how important they are. This helps security teams prioritize their response to...
Source: www.softwaretestinghelp.com
Best Nessus Alternatives (Free and Paid) for 2021
Qualys is a cloud platform that continuously detects and protects against attacks anytime, anywhere. It is next-generation vulnerability management for hybrid IT environments. Qualys’ integrated approach to IT security and compliance enables organizations of all sizes to successfully achieve both vulnerability management and policy compliance initiatives cohesively.
Source: www.softwaretestingmaterial.com
16 Tresorit Alternatives
Qualys’s Guard has also deployed security on-demand platforms in the world, performing more than 150 million IP audits per year with no software to install and maintain. It is a simple yet powerful security solution that comes with a powerful dashboard where you can easily access all features, tracks threats, analyses data, and generates reports, etc. It also has a list of a...
Source: www.topbestalternatives.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Qualys, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nessus - Nessus Professional is a security platform designed for businesses who want to protect the security of themselves, their clients, and their customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Tenable.io - Tenable.io Cyber Exposure platform helps to protect any asset on any computing platform and eliminate blind spots.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

AlienVault USM (from AT&T Cybersecurity) - AlienVault USM Anywhere delivers powerful threat detection, incident response, and compliance management for cloud, on-premises, and hybrid environments.

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