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ManageEngine ServiceDesk Plus VS Samepage

Compare ManageEngine ServiceDesk Plus VS Samepage and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Samepage logo Samepage

Samepage facilitates communication, project management, meetings, online collaboration, and more by combining team chat, video calling, screen sharing, task management, and real-time team document collaboration in a single collaborative workspace.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Samepage Landing page
    Landing page //
    2022-06-17

Samepage is an award-winning real-time intranet software built to help teams co-author documents, share files, manage tasks & calendars, draw diagrams, edit spreadsheets, & more. Secure sharing helps you collaborate with co-workers, contractors, clients, etc. Built-in group chat & video calling lets you see your team and its conversations alongside the content you're working on together. It also integrates with hundreds of apps to help you consolidate workflows & avoid email overload.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Samepage features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Samepage videos

+ Add

10 Reasons Why You Should Use SAMEPAGE FOR BUSINESS

More videos:

  • Demo - Samepage Quick Demo

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Samepage)

ManageEngine ServiceDesk Plus

Samepage

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Service Desk
100 100%
Service Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Samepage

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Samepage Reviews

The Best 21 Sharepoint Alternatives in 2019
Samepage helps companies save time by combining the benefits of many applications. This means your employees only have to use one platform. Other performance apps you already use can be incorporated, so you always have access to all relevant information you already have stored somewhere.
Source: www.workzone.com
6 of the Best Free Microsoft Sharepoint Alternatives
Just a quick update for everyone. Samepage (#3) now offers 50GB of storage for free and its got a slick new design too. You can see it here, especially at the bottom of the page: http://samepage.io/cloud/bine
Source: www.maketecheasier.com
Kick Your SharePoint Addiction with 12 Powerful Alternatives
Today’s teams use a lot of content—from sales sheets to marketing copy to policy documents. Samepage makes it easy to store, edit, collaborate on, and share that content. What makes it such a good choice for small teams? There’s a free plan that includes unlimited members. We’ll get to that in a moment.
Source: blog.continu.co
Compare Samepage and Quip
Both Quip and Samepage are all about creating and editing documents in real time. Samepage works with more file types, including multi-media, while Quip focuses on basic office type files. Plus, Samepage has direct file editing, full revision history, and if you delete something on accident, with Samepage you can get it back. Quip can't do that.
Source: www.samepage.io

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Samepage, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

RingCentral Video - Live life unlimited. Free video meetings and team messaging in one app that works the way you do.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

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