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ManageEngine ServiceDesk Plus VS Ralph

Compare ManageEngine ServiceDesk Plus VS Ralph and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Ralph logo Ralph

Ralph is full-featured Asset Management, DCIM and CMDB system for data center and back office.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Ralph Landing page
    Landing page //
    2022-07-06

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Ralph features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Ralph videos

+ Add

Wreck-It Ralph - Movie Review by Chris Stuckmann

More videos:

  • Review - Ralph Breaks The Internet - Movie Review
  • Review - Wreck-It Ralph movie review

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Ralph)

ManageEngine ServiceDesk Plus

Ralph

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
58 58%
Monitoring Tools
42% 42
Log Management
0 0%
Log Management
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Ralph. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Ralph

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Ralph Reviews

11 NetBox Alternatives
Ralph is a website that offers different fashions and designs for men, kids, women, baby clothing and home furnishing accessories, and many others to explore. By using this website, you can buy everything of your interest at low prices, and most of all, it is connected with other design websites and update its users and clients about discounts and special offers on different...
Source: www.justalternativeto.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Ralph, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

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