Software Alternatives, Accelerators & Startups
Register | Login

ManageEngine ServiceDesk Plus VS DCImanager

Compare ManageEngine ServiceDesk Plus VS DCImanager and see what are their differences

Hyperview
DCIM software reinvented. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

DCImanager logo DCImanager

DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • DCImanager Landing page
    Landing page //
    2023-06-15

DCImanager is a platform for managing physical equipment, which helps to optimize the use of computing power, improve the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.

In a single web interface, the system allows you to keep an inventory of equipment and monitor the occupancy of racks. The system also allows for remotely managing servers and power supply, configuring of networks, quickly restoring the infrastructure after failures, and monitoring the load on equipment. DCImanager is compatible with the most popular vendors' equipment.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

DCImanager features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

DCImanager videos

+ Add

DCImanager: platform for server and data center equipment management. [Features overview]

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and DCImanager)

ManageEngine ServiceDesk Plus

DCImanager

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
25 25%
Monitoring Tools
75% 75
Log Management
0 0%
Log Management
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using ManageEngine ServiceDesk Plus and DCImanager. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and DCImanager

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

DCImanager Reviews

11 NetBox Alternatives
DCImanager is a software that helps its users to control and manage servers, staus of global systems, network equipment, and many other useful features on a single platform. This platform is all-in-one in its qualities and provides the users with virtual and physical networks. The interface of this software is easy to use with all the tools mentioned above including a search...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
DCImanager is a platform for managing physical equipment: servers, switches, PDU, routers; and monitoring server and data center resources. It helps to optimize the use of computing power, enhance the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.
Source: www.tecmint.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and DCImanager, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Opendcim - a free, web based Data Center Infrastructure Management application.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

Loading...