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ManageEngine ServiceDesk Plus VS Ivanti IT Asset Management Suite

Compare ManageEngine ServiceDesk Plus VS Ivanti IT Asset Management Suite and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Ivanti IT Asset Management Suite logo Ivanti IT Asset Management Suite

Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Ivanti IT Asset Management Suite Landing page
    Landing page //
    2023-08-30

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Ivanti IT Asset Management Suite features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Ivanti IT Asset Management Suite videos

No Ivanti IT Asset Management Suite videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Ivanti IT Asset Management Suite)

ManageEngine ServiceDesk Plus

Ivanti IT Asset Management Suite

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
50 50%
Monitoring Tools
50% 50
Service Desk
100 100%
Service Desk
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Ivanti IT Asset Management Suite. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Ivanti IT Asset Management Suite

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Ivanti IT Asset Management Suite Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
Ivanti Asset Management software gives IT admins a comprehensive perspective of their IT assets, including software, hardware, servers, routers, and more. By tracking these assets, Ivanti helps IT Admin optimize their IT investments and improve the efficiency and effectiveness of their IT operations.
Source: www.zluri.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Ivanti IT Asset Management Suite, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

VIZOR - Build the Immersive Web with Vizor as easy as drag and drop.

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