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ManageEngine ServiceDesk Plus VS Halo Service Desk

Compare ManageEngine ServiceDesk Plus VS Halo Service Desk and see what are their differences

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

You’re in good company 100,000+ people, from 40+ countries, trust Halo Service Desk to deliver their Service Desk.
ManageEngine ServiceDesk Plus Landing Page
ManageEngine ServiceDesk Plus Landing Page
Halo Service Desk Landing Page
Halo Service Desk Landing Page

ManageEngine ServiceDesk Plus details

Service Desk Help Desk Ticketing System Incident Management IT Service Management IT Asset Management Change Management
Pricing URL Official ManageEngine ServiceDesk Plus Pricing  
Details $freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Windows Linux Browser
Release Date-

Halo Service Desk details

Service Desk Help Desk Help Desk And Ticketing
Pricing URL Official Halo Service Desk Pricing  
Details $paid Free Trial £29.0 / Monthly (per agent)
Release Date-

ManageEngine ServiceDesk Plus features and specs

Incident ManagementReduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
Asset ManagementOptimize asset utilization, avoid vulnerabilities, and ensure license compliance.
Project ManagementCreate projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
Problem ManagementAnalyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
CMDBVisually build relationships between CIs and analyze the business impact of any outages or change implementations.
Service catalogShowcase your available services to end users, with custom SLAs and multi-stage approvals.
Change managementStreamline planning, approval, and implementation with automated workflows.
Enterprise service managementExtend proven ITSM best practices to HR, finance, and other service delivery areas.
IT release managementMake your releases work in tandem with your change management process.

Halo Service Desk features and specs

Not specified yet

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

Halo Service Desk videos

No Halo Service Desk videos yet. You could help us improve this page by suggesting one.

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Category Popularity beta

0-100% (relative to ManageEngine ServiceDesk Plus and Halo Service Desk)


These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Halo Service Desk

ManageEngine ServiceDesk Plus Reviews

8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Halo Service Desk Reviews

We have no reviews of Halo Service Desk yet.
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Halo Service Desk, you can also consider the following products

HarmonyPSA - HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

User comments

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