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Halo Service Desk VS GoDesk

Compare Halo Service Desk VS GoDesk and see what are their differences

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Halo Service Desk logo Halo Service Desk

Break out of the inbox, and connect teams globally.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Halo Service Desk Landing page
    Landing page //
    2021-11-25

Halo Service Desk is a service desk software solution, designed to be used by any team. Move away from managing tasks from a shared mailbox and enjoys the benefits of intuitive ticketing solution. With out-of-the-box functionality such as real-time dashboards, prioritisation, task ownership, collaboration and audit reporting.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Halo Service Desk

Website
haloservicedesk.com
Pricing URL
Official Halo Service Desk Pricing
$ Details
paid Free Trial £55.0 / Monthly (per agent)
Platforms
Browser Windows Android iOS Web Google Chrome REST API iPhone Internet Explorer
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Halo Service Desk features and specs

  • Ticket management: Ticketing
  • Project Management: Projects
  • Issue/Task Management Tools: Issues/Tasks

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Halo Service Desk videos

+ Add

Welcome to Halo Service Desk

More videos:

  • Tutorial - Halo Service Desk in 2 minutes

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Halo Service Desk and GoDesk)

Halo Service Desk

GoDesk

Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Help Desk
25 25%
Help Desk
75% 75
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Halo Service Desk and GoDesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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