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ManageEngine ServiceDesk Plus VS Coralogix

Compare ManageEngine ServiceDesk Plus VS Coralogix and see what are their differences

Unimus
Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Coralogix logo Coralogix

Coralogix is a machine learning powered log analytics solution aimed to solve the problem of unmanageable log data.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Coralogix Landing page
    Landing page //
    2023-10-14

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Coralogix features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Coralogix videos

+ Add

Coralogix and BetterHelp [Case Study]

More videos:

  • Review - How Capgemini Solved Multi-Cloud Observability on Heroku with Coralogix
  • Review - Coralogix and Postman [Case Study]

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Coralogix)

ManageEngine ServiceDesk Plus

Coralogix

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
63 63%
Monitoring Tools
37% 37
Service Desk
100 100%
Service Desk
0% 0
Network & Admin
0 0%
Network & Admin
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Coralogix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Coralogix

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Coralogix Reviews

We have no reviews of Coralogix yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Coralogix seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Coralogix mentions (2)

  • I can't recommend serious use of an all-in-one local Grafana Loki setup
    In defense of Grafana Loki, it's awesome... If you have a lot of information about your telemetry data up front - i.e volumes, use cases, how you wish to query it etc. A broader solution like Coralogix (https://coralogix.com/) is more appropriate if you're venturing into the unknown and you need more of a data discovery capability. The problem with most of THESE "all in one" platforms is they tried flexibility and... - Source: Hacker News / about 1 year ago
  • Coralogix is hiring a remote Rust developer! (not blockchain!)
    We, coralogix.com, are looking for a Rust engineer with some experience of database engineering. Source: about 2 years ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Coralogix, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Noction Flow Analyzer (NFA) - Powerful, Feature-rich, Affordable in-depth traffic analysis system, built with network engineers in mind.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

N-able Backup - Backing up your data and data protection has never gotten easier.

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