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ManageEngine ServiceDesk Plus VS CA Unified Infrastructure Management

Compare ManageEngine ServiceDesk Plus VS CA Unified Infrastructure Management and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

CA Unified Infrastructure Management logo CA Unified Infrastructure Management

CA Unified Infrastructure Management is a unified, powerful and robust IT monitoring solution for the IT administrators using which they can get the agile IT services.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • CA Unified Infrastructure Management Landing page
    Landing page //
    2023-05-09

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

CA Unified Infrastructure Management features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

CA Unified Infrastructure Management videos

No CA Unified Infrastructure Management videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and CA Unified Infrastructure Management)

ManageEngine ServiceDesk Plus

CA Unified Infrastructure Management

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Monitoring Tools
87 87%
Monitoring Tools
13% 13
Service Desk
100 100%
Service Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and CA Unified Infrastructure Management

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

CA Unified Infrastructure Management Reviews

We have no reviews of CA Unified Infrastructure Management yet.
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and CA Unified Infrastructure Management, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rudder - Rudder is an easy to use, web-driven, role-based solution for Continuous Automation and Compliance.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

IT Asset Tool - Free Software Asset Management, Inventory software and hardware in your Company.

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