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ManageEngine Desktop Central MSP VS SolarWinds Service Desk

Compare ManageEngine Desktop Central MSP VS SolarWinds Service Desk and see what are their differences

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ManageEngine Desktop Central MSP logo ManageEngine Desktop Central MSP

A comprehensive endpoint management solution for managed service providers

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • ManageEngine Desktop Central MSP Landing page
    Landing page //
    2023-02-02

Desktop Central MSP is comprehensive endpoint management software that helps managed service providers (MSPs) efficiently handle their clients' desktops, servers, laptops, and mobile devices from a central location. It enables MSPs to systematically manage and cater to organizations of all sizes.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

ManageEngine Desktop Central MSP

Website
manageengine.com
Pricing URL
Official ManageEngine Desktop Central MSP Pricing
$ Details
freemium
Platforms
Windows Android Web iOS Mac OSX Linux iPhone Chrome OS Windows Phone AWS VMWare
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ManageEngine Desktop Central MSP features and specs

  • Analytics and Reporting: Yes
  • Patch Management: Yes
  • Billing: Yes
  • Customizable: Yes
  • Dashboards & visualizations: Yes
  • Easy to Set-up and use: Yes
  • Free Trial: Yes
  • Inventory Managment: Yes
  • Integrations: Yes
  • Application management: Yes
  • Live Chat Support: Yes
  • Mobile Apps: Yes
  • Asset Management: Yes
  • Role Based Access Control: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes

SolarWinds Service Desk features and specs

No features have been listed yet.

ManageEngine Desktop Central MSP videos

No ManageEngine Desktop Central MSP videos yet. You could help us improve this page by suggesting one.

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to ManageEngine Desktop Central MSP and SolarWinds Service Desk)

ManageEngine Desktop Central MSP

SolarWinds Service Desk

Monitoring Tools
19 19%
Monitoring Tools
81% 81
Help Desk
0 0%
Help Desk
100% 100
Cyber Security
100 100%
Cyber Security
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using ManageEngine Desktop Central MSP and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Desktop Central MSP and SolarWinds Service Desk

ManageEngine Desktop Central MSP Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing ManageEngine Desktop Central MSP and SolarWinds Service Desk, you can also consider the following products

SmartDeploy - SmartDeploy is hardware-independent imaging software that replaces traditional disk imaging software with single image management and pre-built drivers packs.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Symantec Solutions For Small Business - Protect Your Business

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Ivanti Unified Endpoint Manager - Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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