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ManageEngine Desktop Central MSP VS Freshservice

Compare ManageEngine Desktop Central MSP VS Freshservice and see what are their differences

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ManageEngine Desktop Central MSP logo ManageEngine Desktop Central MSP

A comprehensive endpoint management solution for managed service providers

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • ManageEngine Desktop Central MSP Landing page
    Landing page //
    2023-02-02

Desktop Central MSP is comprehensive endpoint management software that helps managed service providers (MSPs) efficiently handle their clients' desktops, servers, laptops, and mobile devices from a central location. It enables MSPs to systematically manage and cater to organizations of all sizes.

  • Freshservice Landing page
    Landing page //
    2023-06-09

ManageEngine Desktop Central MSP features and specs

  • Analytics and Reporting: Yes
  • Patch Management: Yes
  • Billing: Yes
  • Customizable: Yes
  • Dashboards & visualizations: Yes
  • Easy to Set-up and use: Yes
  • Free Trial: Yes
  • Inventory Managment: Yes
  • Integrations: Yes
  • Application management: Yes
  • Live Chat Support: Yes
  • Mobile Apps: Yes
  • Asset Management: Yes
  • Role Based Access Control: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes

Freshservice features and specs

No features have been listed yet.

ManageEngine Desktop Central MSP videos

No ManageEngine Desktop Central MSP videos yet. You could help us improve this page by suggesting one.

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to ManageEngine Desktop Central MSP and Freshservice)

ManageEngine Desktop Central MSP

Freshservice

Monitoring Tools
8 8%
Monitoring Tools
92% 92
Project Management
0 0%
Project Management
100% 100
Cyber Security
100 100%
Cyber Security
0% 0
Backup & Restore
100 100%
Backup & Restore
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Desktop Central MSP and Freshservice

ManageEngine Desktop Central MSP Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine Desktop Central MSP mentions (0)

We have not tracked any mentions of ManageEngine Desktop Central MSP yet. Tracking of ManageEngine Desktop Central MSP recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing ManageEngine Desktop Central MSP and Freshservice, you can also consider the following products

SmartDeploy - SmartDeploy is hardware-independent imaging software that replaces traditional disk imaging software with single image management and pre-built drivers packs.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Symantec Solutions For Small Business - Protect Your Business

Redmine - Flexible project management web application

Ivanti Unified Endpoint Manager - Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.

Basecamp - A simple and elegant project management system.

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