Software Alternatives, Accelerators & Startups

Malcolm App VS Venngage

Compare Malcolm App VS Venngage and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Venngage logo Venngage

Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Venngage Landing page
    Landing page //
    2022-10-26

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Venngage features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Venngage videos

Venngage Review - Create INFOGRAPHICS and a LOT more!

More videos:

  • Review - Free Infographic Maker review Venngage | Free chart maker online
  • Tutorial - How to Create an Infographic for Free with Venngage Tutorial and Review 2018

Category Popularity

0-100% (relative to Malcolm App and Venngage)
Customer Support
100 100%
0% 0
Digital Asset Management
0 0%
100% 100
Customer Service
100 100%
0% 0
Marketing Platform
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Venngage.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Venngage

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Venngage Reviews

5 Free Tools to Design Creative Ads for Your Brands — Best of
The software is stocked with well-designed templates that suit multiple requirements like banner ads or banners for social media platforms. It provides unlimited infographics, icons, charts, and a vast array of fonts. Venngage, like Canva, allows its users to create teams and work on shared projects.

Social recommendations and mentions

Based on our record, Venngage seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Venngage mentions (2)

  • Boss hasn't paid me in 5 weeks
    In freelancing, gig jobs, contracting, or fundraising, I always stress the necessity of an employment contract. They are mandatory in many countries to engage in labor at all, and will specify the term of employment, responsibilities, pay, etc. If someone wants you to work without a contract, the work lasts longer than one day, and they're not your mother, it's a red flag. If you plan to continue the job, I would... Source: over 2 years ago
  • 🗳Otome Localization SURVEY RESULTS | How did your predictions stack up? 🎮
    So I used this website called Venngage which is for infographics. Usually I use Canva for making little graphics and stuff but Canva has been buggy lately. Source: almost 3 years ago

What are some alternatives?

When comparing Malcolm App and Venngage, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Bynder - Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Pics.io - Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Brandfolder - One link to all your marketing assets. Brandfolder is your convenient source to visually organize, quickly find and easily share all your final brand assets.