Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Pics.io is an all-in-one digital asset management solution for distributed teams. Using Pics.io DAM you can have all your digital assets centralized, easily accessible at any time, and simple to search and share for distributed teams to work productively. The software works on top of G Suite and Amazon S3, transforming these storages into a searchable and shareable digital library.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Pics.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am looking for a way to catalog a huge collection of short clips I use to build my videos. I need to be able to find clips based on keywords in different categories. For example if I need a funny (mood) transition (function), etc. I was looking at pics.io which is an online cloud-based solution. I have a storage server I would like to use on my lan and not an online cloud-based setup. I could build my own... Source: almost 3 years ago
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