Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Tara AI
Trello
Asana
Jira
Sortd
monday.com
Notion
Sensive
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Agile, made easy. One workspace for your team's docs, sprints and tasks, synced to Github, or Gitlab. Tara AI is the simplest product development tool, designed for teams moving rapidly. Free for developers and teams. Now, with API access.
Malcolm App Tara AIMalcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
The UI is so clean, it makes it desirable to use. Reporting is very easy to understand - without any of the complexity that comes with creating reports (like in Jira). I like that it has an opinion - it’s built around agile’s best practices. Easy to reprioritize in between sprints, and the sprint board is easy to understand so it’s great for first time agile teams.
My team has always worked adhoc on everything without properly using a project management tool. Once we adapted our workflow to Tara, it worked wonders for our organization. Tasks are easily grouped under umbrellas (Requirements, i.e. Epics in Jira) and everything is so visual that it's never painful to actually manage your tasks. Sprints make it easy to see what you need to get done this week, and we run daily standups using that view.
Highly recommend Tara to smaller teams that just need to focus on getting stuff done.
Based on our record, Tara AI seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have not used it personally, but Tara [0] would be another (free) alternative to Jira. [0] https://tara.ai. - Source: Hacker News / 8 months ago
Tara AI — Simple sprint management service. Free plan has unlimited tasks, sprints and workspaces, with no user limits. - Source: dev.to / over 1 year ago
Great advice overall, but I would centralize this list in an app dashboard, e.g., Tara.ai, Azure DevOps, Jira, etc., and automate the outbound updates to the C-suite douche patrol. Source: about 2 years ago
Tara AI — Simple sprint management service. Free plan has unlimited tasks, sprints and workspaces, with no user limits. - Source: dev.to / almost 3 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.