Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
snazzyDocs
Help & Manual
Dr.Explain
HelpSmith
Document360
Adobe RoboHelp
MadCap Flare
Folderit
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
snazzyDocs is documentation and help docs web app for your products and SaaS apps. Perfect for smaller teams, you can be up and running in seconds without any previous technical knowledge. Fully customizable for seamless viewing on your own website, or choose a theme and we can host for you.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, snazzyDocs seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
What solutions do you use for hosting your saas documentation? So far I've heard of snazzydocs and wanted to know from yalls experience whether it's any good and if you have better solutions. Source: about 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Help & Manual - Help & Manual is a documentation authoring tool that allows you to create a single source text and convert it into a number of other target formats.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Dr.Explain - Dr.Explain software is a help file authoring tool.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.