Software Alternatives, Accelerators & Startups

Malcolm App VS Eagle App

Compare Malcolm App VS Eagle App and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Eagle App logo Eagle App

Unify your creative inspiration in one place. Store anything – inspiring images, design mockups, illustrations, screenshots and more.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Eagle App Landing page
    Landing page //
    2022-03-03

Eagle is a powerful Windows/macOS digital assets management that uses centralized management logic with a cross-reference structure to help creative professional organize digital assets.

If you have issues managing files, design assets and reference materials that:

  • You couldn’t find
  • You don’t know how to classify
  • You didn’t plan to organize
  • You don't remember you had collected or downloaded

Eagle is here to help you! Eagle focuses on 4 major designers' daily workflow, collecting, organizing, searching, and browsing, you can manage your files easily and to link quickly between different parts of your materials to create a inspirational hub/moodboard.

Features and impact you should know about Eagle:

  • No. 1 in the industry that uses cross-reference structure for design materials
  • Instantly preview materials without opening different software (support 90+ file formats such as images, videos, PDF, gif, 3ds, font, audios and more)
  • Streamline daily repetitive management work into a simple few buttons
  • Trusted by the World’s finest design teams like Microsoft, Google, Figma, Sketch
  • Eagle roadmap: https://trello.com/b/LSsVep1d/eagle-development-roadmap

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Eagle App

Website
eagle.cool
$ Details
freemium $29.95 / One-off (30 days trial, No subscription, Free lifetime updates)
Platforms
Windows Mac OSX Google Chrome Safari Firefox Edge Opera
Release Date
2017 April

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Eagle App features and specs

  • File manager: yes
  • Digital Asset Management : yes
  • Font Manager: yes
  • Design Tools: yes
  • Audio Management: yes
  • Video Management: yes
  • GIF viewer: yes
  • Drag and drop: yes
  • Batch Processing: yes
  • Browser Extensions: yes
  • video bookmark: yes
  • Tags: yes
  • Smart Folder: yes
  • Color Filter: yes
  • Keyword Suggest: yes
  • Inspiration: yes

Malcolm App videos

Introducing Malcolm!

Eagle App videos

What is Eagle App?

More videos:

  • Demo - Introducing Eagle App
  • Review - Organize Your Design Assets Like a Pro With Eagle App
  • Review - Forget About Explorer & Finder – Mindblowing Tagging Software for Windows & Mac – Eagle App Review
  • Review - The best image organizer and file manager Eagle.cool
  • Review - Graphic Design Organization | Eagle App
  • Review - How I keep my DESIGN assets Organized - Eagle App
  • Tutorial - Overview of Library and Interface | Getting Started with Eagle

Category Popularity

0-100% (relative to Malcolm App and Eagle App)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Service
100 100%
0% 0
Digital Asset Management
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Eagle App.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Eagle App

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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Eagle App Reviews

  1. Eagle App Review: good for being productive, can find files very easily

    Its very good for managing your reference materials to swipe files. It's not only for designers but for marketers as well!

    👍 Pros:    Organisation|Instant preview|Bulk tagging|Batch processing|Diverse meta search engines.
    👎 Cons:    No app for ios
  2. One of the best Digital Asset Management platform

    Eagle is one of the best Digital Asset Management platforms I have come across. Being a designer we have to manage ton of images and files day to day, using subfolders may lead to a stressful situation. With Eagle, everything is a lot easier, its interface is intuitive I get to use tags, annotations and categorizing functions to organize all my digital assets all in one place. The added browser extension works flawlessly and makes it easier to manage and save new assets. Also, the pricing is affordable with great value.
    Highly recommend it to anyone who wants to have your digital assets well organized!

    🏁 Competitors: Eagle, digiKam, Adobe Bridge
    👍 Pros:    Digital asset management|Great user experience|Easy to use|Beautiful search experience|Support lots of format|Desktop browser extension|Regular updates|Great value for the money|Cheap price
    👎 Cons:    No mobile version|None so far

Social recommendations and mentions

Based on our record, Eagle App seems to be more popular. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Eagle App mentions (44)

  • Ask HN: What macOS apps/programs do you use daily and recommend?
    Sketch (https://www.sketch.com/) they have brought back stand alone license without subscription hell. Handbrake - Video conversion Eagle (https://eagle.cool/) collecte and organize all design//visual inspiration at one place(this is also my default screengrab app) Monodraw - Flowchart, ASCII, Visual thinking app. - Source: Hacker News / 6 days ago
  • Ask HN: How are you tracking tools / products to try out later?
    For several years now, while reading HN and Xitter every day, I've been collecting lots of tools, projects and technical blog posts to "try out later". Most of them are never used, or stop being developed. But quite a few end up resurfacing, or being useful for new projects I start. What do you use to keep track of tools / products you want to try out later? Or for keeping a library of "state of the art" to try at... - Source: Hacker News / 3 months ago
  • Using accesskey attribute in HTML forms and links (1998)
    On that note, I think the best app I've seen for button hotkey observability is Eagle (https://eagle.cool) (ironically built in Electron), which uses a simple setup of unobtrusive tooltips that give a label for the button you hover over and whatever hotkey triggers it. - Source: Hacker News / 3 months ago
  • Am I doing too much??!
    Reference a lot. You can mix downtime and breaks with research and study. Watching cool video? Playing nice game? Something sparks your interest? Save it for reference later. I use eagle.cool for that, got a guide on how to use it on my website if you're interested. Source: 6 months ago
  • What is a piece of software that you need but doesn't exist?
    For anyone trying to find this, they meant eagle.cool. Eagle.io is very unrelated lol, took me a bit to figure out. Source: 6 months ago
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What are some alternatives?

When comparing Malcolm App and Eagle App, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Inboard - Inboard is a Mac desktop application that helps organize your images. Perfected workflow

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Pixave - The ultimate image organizer for the Mac.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Everlaw - Everlaw is an eDiscovery software for litigation, document review, and analysis.