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MailArchiva VS Atera

Compare MailArchiva VS Atera and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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MailArchiva logo MailArchiva

MailArchiva is an email archiving, email compliance, and e-Discovery enterprise server.

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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  • MailArchiva Landing page
    Landing page //
    2022-04-23

MailArchiva is an enterprise-level email archiving, e-discovery, forensics and compliance solution. MailArchiva has been installed in some of the world's most demanding IT environments since 2006. The server is designed to make the storage and retrieval of long-term email data as convenient as possible and is ideal for companies needing to satisfy e-Discovery records requests in a timely and accurate manner.

  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

MailArchiva

Website
mailarchiva.com
Pricing URL
Official MailArchiva Pricing
$ Details
freemium $490.5 / Annually (10 users)
Platforms
Linux Windows Web
Release Date
2006 January
Edit details

Atera

Website
atera.com
Pricing URL
Official Atera Pricing
$ Details
paid Free Trial $99.0 / Monthly
Platforms
Windows Mac OSX Linux
Release Date
2001 January
Edit details

MailArchiva features and specs

  • Synchronize emails, folders, calendar and contacts: Yes
  • Search using query builder or powerful query language: Yes
  • Bulk export to popular formats: Yes, PDF, PST and others
  • Search using query builder or powerful query language: Yes
  • Generate report on search results: Yes
  • Search inside attachment content: Yes
  • Bookmark frequently used search queries and run unattended: Yes
  • Chart social relations between users: Yes
  • Tag relevant items and share notes with users: Yes
  • Share access to mailboxes with multiple users or groups: Yes
  • Browse mailbox folders, calendar and contacts: Yes
  • View & export conversation threads: Yes
  • Restore data to mailboxes: Yes
  • Render attachment content inside exported PDF's: Yes
  • Export search results to CSV format: Yes
  • Establish authenticity of email data: Yes
  • Analyse traffic breakdown over time: Yes
  • View real-time charts and status alerts: Yes
  • Monitor server performance via JMX: Yes
  • Index and display journal envelope fields: Yes
  • Maintain a detailed audit trail of all system activity: Yes
  • Define retention policies and place hold on items: Yes
  • Protect against tampering of archive data: Yes
  • Archive emails, calendars and contacts: Yes
  • Archive to object storage or compound archive files: Yes
  • Rollover data into separate volumes per size or date: Yes
  • Auto backup of incoming data: Yes
  • Import data from common formats & mail servers : Yes
  • Search from anywhere using a web browser: Yes
  • Supports most mail servers and services (e.g. MS Exchange, Office 365, Google Workspace and others): Yes
  • Multi language and region support: Yes
  • Context sensitive help & online knowledge base: Yes
  • Login using TOTP based authentication: Yes
  • Data encrypted using AES-256: Yes
  • Manage certificates and TLS used throughout: Yes
  • Scan for viruses: Yes
  • Login to web console using AD, Azure, Google or LDAP credentials: Yes
  • Retrieve & search data using REST API: Yes

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

MailArchiva videos

+ Add

MailArchiva Intro

Atera videos

+ Add

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Category Popularity

0-100% (relative to MailArchiva and Atera)

MailArchiva

Atera

Email Archiving
100 100%
Email Archiving
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Email Management
100 100%
Email Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using MailArchiva and Atera. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MailArchiva and Atera

MailArchiva Reviews

  1. Unashamed self-review

    Being one of the product's primary developers, I have a naturally biased opinion. However, I'd just want to state that, while there is always space for improvement, I believe that after 16 years of development, MailArchiva is presently in excellent shape for any firm, small or large, whose needs are aligned with common email archiving or e-discovery requirements.

    🏁 Competitors: MailStore, Cryoserver, Gfi Mailarchiver, Symantec Enterprise Vault, ArcTitan, Mimecast Cloud Archive
    👍 Pros:    Fast & accurate search|Tight integration with microsoft 365|Quick import from mail services|Flexible bulk export options
    👎 Cons:    Standalone solution

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Atera should be more popular than MailArchiva. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MailArchiva mentions (2)

  • Piler (piler.org)
    I started to look at mailarchiva (https://mailarchiva.com up to 9 inboxes) and came across piler. Source: about 1 year ago
  • How do you handle email retention
    You should be running a mail archive so that no matter what a message can be retrieved - I like mailarchiva - does the job and they dont price gouge https://mailarchiva.com/. Source: about 3 years ago

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

What are some alternatives?

When comparing MailArchiva and Atera, you can also consider the following products

Vaultastic - Vaultastic’s on-demand SaaS platform provides Protection, Visibility & Control for your Critical Business Data with Agile Cloud Archival.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

MailBakup - Mailbakup is an all-in-one IT solution that provides an in-demand set of e-mail backup solution to save valuable data from the web-based email account to location derive easily and quickly.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MailVault - MailVault is a cloud-based IT software that archives and self-prunes based on user settings.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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