Software Alternatives, Accelerators & Startups

Magnetic North VS Genesys

Compare Magnetic North VS Genesys and see what are their differences

Magnetic North logo Magnetic North

Cloud contact center & PBX

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Magnetic North Landing page
    Landing page //
    2022-12-19
  • Genesys Landing page
    Landing page //
    2023-09-13

Genesys

Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+

Magnetic North videos

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Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Magnetic North and Genesys)
Call Center Software
19 19%
81% 81
Communication
5 5%
95% 95
Enterprise Communication
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magnetic North and Genesys

Magnetic North Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Social recommendations and mentions

Based on our record, Magnetic North seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magnetic North mentions (3)

  • DAE not know that the North Pole isn't an actual real place?
    Magnetic North Pole vs Geographic North Pole Both are real places. Source: about 1 year ago
  • Family was walking up the wrong way up the REV.
    ... And watch it point to an arbitrary location nowhere near North Pole. Source: about 1 year ago
  • Did a quick search...
    Magnetic North vs Geographic (True) North Pole: https://gisgeography.com/magnetic-north-vs-geographic-true-pole/. Source: over 1 year ago

Genesys mentions (0)

We have not tracked any mentions of Genesys yet. Tracking of Genesys recommendations started around Mar 2021.

What are some alternatives?

When comparing Magnetic North and Genesys, you can also consider the following products

Pims Auto Dialer - Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.