Software Alternatives & Reviews

LogMeIn Rescue VS SolarWinds Service Desk

Compare LogMeIn Rescue VS SolarWinds Service Desk and see what are their differences

LogMeIn Rescue logo LogMeIn Rescue

#1 premium remote support tool at your fingertips.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • LogMeIn Rescue Landing page
    Landing page //
    2022-11-07
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

LogMeIn Rescue videos

LogMeIn Rescue - Remote Support Product Overview 2017

More videos:

  • Review - LogMeIn Rescue - Technician Console

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to LogMeIn Rescue and SolarWinds Service Desk)
Remote Desktop
100 100%
0% 0
Help Desk
0 0%
100% 100
Monitoring Tools
31 31%
69% 69
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogMeIn Rescue and SolarWinds Service Desk

LogMeIn Rescue Reviews

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
One of the best remote support software is Rescue. An easy-to-use service for remote support of PCs, Macs, and mobile devices. Allows you to serve teams of any size, from small technical support departments to the largest global companies.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
One of the best remote support software is Rescue. An easy-to-use service for remote support of PCs, Macs, and mobile devices. Allows you to serve teams of any size, from small technical support departments to the largest global companies.
Source: medium.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

What are some alternatives?

When comparing LogMeIn Rescue and SolarWinds Service Desk, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

BeyondTrust Remote Support - BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.