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LogMeIn Rescue VS Freshservice

Compare LogMeIn Rescue VS Freshservice and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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LogMeIn Rescue logo LogMeIn Rescue

#1 premium remote support tool at your fingertips.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • LogMeIn Rescue Landing page
    Landing page //
    2022-11-07
  • Freshservice Landing page
    Landing page //
    2023-06-09

LogMeIn Rescue videos

+ Add

LogMeIn Rescue - Remote Support Product Overview 2017

More videos:

  • Review - LogMeIn Rescue - Technician Console

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to LogMeIn Rescue and Freshservice)

LogMeIn Rescue

Freshservice

Remote Desktop
100 100%
Remote Desktop
0% 0
Project Management
0 0%
Project Management
100% 100
Monitoring Tools
15 15%
Monitoring Tools
85% 85
Remote PC Access
100 100%
Remote PC Access
0% 0

User comments

Share your experience with using LogMeIn Rescue and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogMeIn Rescue and Freshservice

LogMeIn Rescue Reviews

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
One of the best remote support software is Rescue. An easy-to-use service for remote support of PCs, Macs, and mobile devices. Allows you to serve teams of any size, from small technical support departments to the largest global companies.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
One of the best remote support software is Rescue. An easy-to-use service for remote support of PCs, Macs, and mobile devices. Allows you to serve teams of any size, from small technical support departments to the largest global companies.
Source: medium.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LogMeIn Rescue mentions (0)

We have not tracked any mentions of LogMeIn Rescue yet. Tracking of LogMeIn Rescue recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing LogMeIn Rescue and Freshservice, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Redmine - Flexible project management web application

BeyondTrust Remote Support - BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.

Basecamp - A simple and elegant project management system.

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