Based on the comprehensive inventory of your network, LOGINventory provides you as administrator with an automated and detailed overview of all assets you need for the management of individual server systems, complex IT infrastructures or entire data centers. Our network inventory accompanies you optimally in the procurement, installation, configuration, operation, maintenance, and servicing of your network components and is the basis for a reliable IT documentation and license management for your company.
The network inventory of LOGINventory is agentless and covers Windows computers, Macs, Linux and mobile devices as well as all SNMP-enabled devices such as printers and switches. This gives you a complete overview of the entire hardware and software in your network.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Lansweeper - Lansweeper discovers Windows, Linux and Mac machines in your network.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
GLPI - GLPI is the Information Resource-Manager with an additional Administration- Interface.
Redmine - Flexible project management web application
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Basecamp - A simple and elegant project management system.