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LogicMonitor VS NICE inContact

Compare LogicMonitor VS NICE inContact and see what are their differences

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LogicMonitor logo LogicMonitor

LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • LogicMonitor Landing page
    Landing page //
    2023-10-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

LogicMonitor videos

+ Add

An Introduction to LogicMonitor

More videos:

  • Review - Step Inside LogicMonitor [OUTDATED 2/4/20]
  • Review - Ted Baker Customer Fireside Chat | LogicMonitor Level Up Event June 2019

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to LogicMonitor and NICE inContact)

LogicMonitor

NICE inContact

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Log Management
100 100%
Log Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogicMonitor and NICE inContact

LogicMonitor Reviews

Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
If you’re not looking to be overwhelmed with network alerts, consider using LogicMonitor to automatically identify and take action for the most important alerts with 90% less noise.
Source: www.networkstraining.com
7 Best Containerization Software Solutions of 2022
LogicMonitor’s dynamic topology mapping feature provides an at-a-glance view of your entire infrastructure, including networks, servers, containers, and more.
Source: techgumb.com
8 Dynatrace Alternatives to Consider in 2021
LogicMonitor is a massive proponent of hybrid IT. It is extensible and secure infrastructure monitoring on a single platform. With over 2,000 integrations available, it is a powerful package with many features that support configuration monitoring and AIOps early warning systems.
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Their Auto-Discover feature scans your systems and pulls data and information into easy to read graphs and data points that help you manage and monitor pain points. LogicMonitor helps you be more proactive about monitoring mission critical systems and lets you look at historical data to plan for future growth and capacity planning.
Source: www.ittsystems.com
15 Best IT Monitoring Tools and Software
LogicMonitor offers monitoring templates and frequently expands to include new features that increase its functionality.
Source: blog.inedo.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing LogicMonitor and NICE inContact, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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