LiveSession is a session recording app to improve your website.
Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.
Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.
Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.
I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).
Based on our record, Userback should be more popular than LiveSession. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Livesession.io — 1,000 sessions/month free for 1 website. - Source: dev.to / almost 3 years ago
Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
Userback is a good tool for design review & feedback. Source: over 1 year ago
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
Marker.io - Visual feedback and bug reporting tool for websites
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
BugHerd - BugHerd: The Website Feedback Tool for Agencies