LiveSession is a session recording app to improve your website.
Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.
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I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).
Interactive NPS Calculator (by Delighted) might be a bit more popular than LiveSession. We know about 1 link to it since March 2021 and only 1 link to LiveSession. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Livesession.io — 1,000 sessions/month free for 1 website. - Source: dev.to / almost 3 years ago
Way easier to wash out a Karen with 25 surveys than it is with 10. Start sending NPS recap emails every time a new survey(s) comes in and include how many promoters you need to get bak to 85% if you're below that. That seems to be the number that will make District or whoever leave you alone. I use this to calculate it quickly. https://delighted.com/nps-calculator. Source: about 1 year ago
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
NPS for B2B SaaS - NPS surveys and analytics for B2B teams
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
TinyNPS - Simple NPS feedback
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
Delighted + NomNom Integration - Turn your NPS responses into product insights