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LiveHelpNow VS Genesys PureConnect

Compare LiveHelpNow VS Genesys PureConnect and see what are their differences

LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

LiveHelpNow videos

What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to LiveHelpNow and Genesys PureConnect)
Customer Support
45 45%
55% 55
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Help Desk And Ticketing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveHelpNow and Genesys PureConnect

LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
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What are some alternatives?

When comparing LiveHelpNow and Genesys PureConnect, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.