Software Alternatives & Reviews

LiveChatAlternative.com VS BoldDesk

Compare LiveChatAlternative.com VS BoldDesk and see what are their differences

LiveChatAlternative.com logo LiveChatAlternative.com

Live Chat Alternative with voice capabilities. Convert more website visitors with a voice conversation.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • LiveChatAlternative.com Landing page
    Landing page //
    2021-09-04

Live Chat Alternative is a software that helps you convert more website visitors through personal voice conversations.

Live Chat Alternative is like chat software (LiveChat inc, Intercom, Tawk.to…) but targeting industries that mainly use phone lines for communication. In these industries voice conversation is a key element in the customer engagement process (e.g Travel industry, Financial industry, E-Government, and other similar industries).

Live Chat Alternative allows site visitors to initiate a personal voice conversation with the company's representatives. They can initiate calls free of charge from anywhere in the world and from any device they are currently using to browse on(laptop, tablet, mobile phone...) without installing any app. Our software connects site visitors directly to the existing telephone lines of companies and makes it possible for the company to start using Live Chat Alternative without changing their daily workflow routine.

The benefit for companies is that they increase their website conversion rates but keep the same daily workflow.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

LiveChatAlternative.com

$ Details
freemium $11.0 / Monthly (Starter Business Plan, 60 Minutes of Inbound Calls)
Platforms
Browser Wix Shopify BigCommerce Wordpress Windows Linux Mac OSX Android iOS REST API WooCommerce Google Chrome Firefox Cross Platform Safari iPhone Magento Internet Explorer Opencart Weebly
Release Date
2020 January

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

LiveChatAlternative.com features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Free Trial: Yes
  • Clean UI: Easy to navigate and use
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Analytics and Reporting: Customer GEO Location Data, Call recording, Marketing data, Call ring time, Call length and more
  • Headquarters: San Francisco, CA
  • Mobile prioritized UI: Yes
  • GDPR Compliant: All message processing is fully GDPR compliant as we provide a data processing agreement. We only save data when it's necessary.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

LiveChatAlternative.com videos

Live Chat Alternative Demo

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to LiveChatAlternative.com and BoldDesk)
Customer Support
15 15%
85% 85
Live Chat
100 100%
0% 0
Help Desk
12 12%
88% 88
Customer Service
100 100%
0% 0

User comments

Share your experience with using LiveChatAlternative.com and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChatAlternative.com and BoldDesk

LiveChatAlternative.com Reviews

  1. Working great!

    Guys, I am very pleased with the app. I provide services for hotels and I usually speak on the phone so it fits my routine perfectly! Fast install, fast results. Cheers!

    🏁 Competitors: LiveChat, Intercom, Zendesk
    👍 Pros:    Fast sales|Real-time analytics|Easy to use|Easy to get started and operate|No additional devices needed
    👎 Cons:    Can improve more

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChatAlternative.com mentions (0)

We have not tracked any mentions of LiveChatAlternative.com yet. Tracking of LiveChatAlternative.com recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing LiveChatAlternative.com and BoldDesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!