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LiveChat VS Zoho Books

Compare LiveChat VS Zoho Books and see what are their differences

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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zoho Books logo Zoho Books

Smart Accounting for Growing Business
Visit Website
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Zoho Books Landing page
    Landing page //
    2022-03-08

Online accounting software designed for business to manage invoices, bills, banking and inventory. Sign up for free today.

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Zoho Books

Website
zoho.com
Pricing URL
Official Zoho Books Pricing
$ Details
paid Free Trial $9.0 / Monthly
Platforms
Web Android iOS Windows
Release Date
-
Edit details

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Zoho Books features and specs

  • Comprehensive Features
    Zoho Books offers a wide range of accounting features, including invoicing, expense tracking, project management, and tax management, catering to small and medium-sized businesses.
  • Integrations
    Zoho Books integrates seamlessly with other Zoho applications and third-party services, such as payment gateways, making it easier to manage all business processes in one place.
  • User-Friendly Interface
    The platform boasts a clean, intuitive interface that is easy to navigate, reducing the learning curve for new users.
  • Automation
    Zoho Books offers automated workflows and reminders, which help users save time on repetitive tasks and ensure timely updates and follow-ups.
  • Support and Resources
    Zoho Books provides extensive customer support, including chat, email, and phone support, as well as a comprehensive knowledge base and community forums.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Analysis of Zoho Books

Overall verdict

  • Zoho Books is a reputable and efficient cloud-based accounting tool that caters well to small and growing businesses. Its user-friendly interface and extensive features make it a strong contender in the accounting software market.

Why this product is good

  • Zoho Books is considered a good accounting software because it offers a comprehensive set of features including invoicing, expense tracking, project management, and inventory management. It is suitable for small to medium-sized businesses due to its affordability, ease of use, and seamless integration with other Zoho applications. Additionally, it supports multiple currencies and tax compliance, which makes it flexible for businesses operating in diverse regions.

Recommended for

    Zoho Books is recommended for small to medium-sized businesses, startups, and freelancers who need a cost-effective and scalable accounting solution with multi-currency support and integration capabilities.

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Zoho Books videos

+ Add

Zoho Books Overview | US Edition

More videos:

  • Tutorial - Zoho Books Accounting Software Review / Tutorial - Part 1
  • Review - Quickbooks vs Zoho Books
  • Review - Zoho Books Review
  • Review - Zoho Books Review 2021
  • Review - QuickBooks vs Zoho Books: Which Is Better?
  • Review - What is Zoho Books - Zoho Books Review - Zoho Books Pricing Plans Explained
  • Review - Zoho Books Review - 3 Reasons Not To Use Zoho Books - Walktrough, top features, Pros And Cons

Category Popularity

0-100% (relative to LiveChat and Zoho Books)

LiveChat

Zoho Books

Customer Support
100 100%
Customer Support
0% 0
Accounting
0 0%
Accounting
100% 100
Live Chat
100 100%
Live Chat
0% 0
Bookkeeping
0 0%
Bookkeeping
100% 100

User comments

Share your experience with using LiveChat and Zoho Books. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Zoho Books

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Zoho Books Reviews

Tally vs Busy: Which Accounting Software is Better For Your Business?
For retail businesses, BUSY, Marg ERP, or Zoho Books are good options because they offer inventory, billing, and barcoding features.
Source: workspacetool.com
The 10 Best Alternatives to GnuCash for Managing Your Finances
Zoho Books is a solid GnuCash alternative if you're looking for cloud-based accounting software with a variety of features. It’s tailored to help startups handle their finances effectively, offering tools for invoicing, inventory management, and project management.
Source: www.findmycrm.com
Top 10 QuickBooks Alternatives (Free/Paid)
Exploring the best QuickBooks alternatives can help you find the perfect accounting solution that fits your business needs, budget, and preferences. Whether you’re a freelancer, small business owner, or part of a growing enterprise, there are plenty of options like Xero, FreshBooks, Wave, and Zoho Books that offer powerful features and user-friendly interfaces. From...
Source: www.geeksforgeeks.org
5 Best Alternatives to QuickBooks Accounting Software
Excellent navigation and help: The user interface of Zoho Books is clean, intuitive and attractive, with easy navigation links on the side pane to quickly go to Sales, Purchases, Documents, Reports, Dashboard and Banking. There are also numerous support tools, including forums, FAQs and documentation, as well as different ways to contact experts via phone, email and chat.
Source: www.businessnewsdaily.com
The 8 Best QuickBooks Alternatives for Small Businesses
Zoho Books includes a long list of features normally available in much more comprehensive applications. With its easy to use interface and tons of help options, Zoho Books is great for the tech novice who is more comfortable with a spreadsheet application than a software application.
Source: www.fool.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

Zoho Books mentions (0)

We have not tracked any mentions of Zoho Books yet. Tracking of Zoho Books recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and Zoho Books, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FreshBooks - The ideal accounting software for small business owners.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Xero - Xero is online accounting for your small business.

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