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LiveChat VS WebEx

Compare LiveChat VS WebEx and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

WebEx logo WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • WebEx Landing page
    Landing page //
    2023-10-05

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

WebEx

Website
webex.com
Pricing URL
Official WebEx Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

WebEx videos

+ Add

Introducing the New Cisco Webex Meetings Desktop App and UI

More videos:

  • Review - Experience the New Cisco Webex Meetings
  • Tutorial - How To Use Cisco's Webex

Category Popularity

0-100% (relative to LiveChat and WebEx)

LiveChat

WebEx

Customer Support
100 100%
Customer Support
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100
Live Chat
100 100%
Live Chat
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using LiveChat and WebEx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and WebEx

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

WebEx Reviews

6 Webex Alternatives You Can Switch to in 2022
Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...
Source: www.stork.ai
15 Best Instant Messaging Apps for Business
Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.
Source: clariti.app
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Webex pricing plan starts from Cisco WebEx Premium 8, for $24 per user per month. Premium 25 is for $39 per user per month. Premium 100 prices at $69 per user per month.
Source: www.guidingtech.com
13 Best Teamviewer Alternatives You Must Try
The WebEx of Cisco is more than simply for conducting meetings. This tool lets you connect with people based on the desktop or mobile applications on systems. Supported by Windows, Mac OS X, Linux and Mobile Apps, the WebEx is an excellent match for your needs if you’re searching for a premium business solution or only for a desktop with an additional piece of interaction to...
Source: twitgoo.com
Best alternatives to Skype 2019: paid and free
WebEx offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects.
Source: www.techradar.com

Social recommendations and mentions

Based on our record, WebEx should be more popular than LiveChat. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

WebEx mentions (6)

  • webex.com
    Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: 12 months ago
  • The Web ex App notification are way too loud
    Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 1 year ago
  • Cisco SX20 telepresence - use as teams client or webcam?
    Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: over 1 year ago
  • Did Amazon customer service send me a spyware link?
    Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: over 1 year ago
  • Webex on Iphone initial install does not ask if you want to allow access to contacts.
    I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: almost 2 years ago
View more

What are some alternatives?

When comparing LiveChat and WebEx, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

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