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LiveChat VS OpenVPN

Compare LiveChat VS OpenVPN and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

OpenVPN logo OpenVPN

OpenVPN - The Open Source VPN
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • OpenVPN Landing page
    Landing page //
    2023-09-19

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

OpenVPN

Website
openvpn.net
Pricing URL
Official OpenVPN Pricing
$ Details
Platforms
-
Release Date
-
Edit details

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

OpenVPN features and specs

  • Security
    OpenVPN uses robust encryption standards like AES-256, providing a high level of security for data transmission.
  • Open Source
    Being open-source, OpenVPN allows users to verify its code for vulnerabilities, ensuring transparency and reliability.
  • Flexibility
    OpenVPN can run on various platforms, including Windows, Mac, Linux, iOS, and Android, offering extensive compatibility.
  • Customizability
    Users can configure OpenVPN according to their specific needs, allowing advanced network setups and policies.
  • Performance
    OpenVPN offers strong performance with efficient handling of large data transmissions and support for high and stable speeds.
  • Community Support
    A large and active community provides ample resources, including tutorials, forums, and user support.
  • Cost
    As a free and open-source solution, OpenVPN significantly reduces the cost compared to many commercial VPN offerings.

Possible disadvantages of OpenVPN

  • Complex Setup
    Setting up OpenVPN can be complex and may require technical expertise, particularly for advanced configurations.
  • Resource Intensive
    OpenVPN can be resource-intensive compared to some other VPN protocols, potentially impacting the performance of older or lower-spec hardware.
  • Client Software
    The official OpenVPN client software has a less user-friendly interface compared to some commercial VPNs, possibly deterring less tech-savvy users.
  • Mobile Experience
    Although OpenVPN supports mobile devices, the user experience on mobile can be less streamlined compared to desktop environments.
  • Initial Learning Curve
    New users may find the initial learning curve steep due to the multitude of configuration options and the need for understanding networking concepts.
  • Support
    While community support is strong, there may not be as much immediate or personalized support as found with some commercial VPN services.

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

OpenVPN videos

+ Add

OpenVPN Overview

More videos:

  • Tutorial - How to setup OpenVPN on Windows | macOS | Android | iOS - Smart DNS Proxy

Category Popularity

0-100% (relative to LiveChat and OpenVPN)

LiveChat

OpenVPN

Customer Support
100 100%
Customer Support
0% 0
VPN
0 0%
VPN
100% 100
Live Chat
100 100%
Live Chat
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

Share your experience with using LiveChat and OpenVPN. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and OpenVPN

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

OpenVPN Reviews

The top 10 alternatives to OpenVPN
OpenVPN is an open-source software application that provides virtual private network (VPN) services. It allows the creation of secure network connections over the internet, using a custom security protocol that utilizes SSL/TLS for key exchange. OpenVPN is capable of traversing network address translators (NATs) and firewalls, providing users with the ability to securely...
Source: www.twingate.com
Best Top 20 OpenVPN Alternatives (Pros and Cons)
OpenVPN is a virtual private network system used to create trusted end-to-end connection configuration and remote access services. As with any other VPN service, OpenVPN also has its own drawbacks. For instance, its inability to bypass particular proxy servers and complexities in user journeys lead to less user-friendliness. Therefore, we will be discussing a few...
Source: cloudinfrastructureservices.co.uk
6 Types of VPN Protocols, Compared: Which is the Best to Use?
In most cases, OpenVPN or WireGuard will be your best bet. PPTP is a protocol we don’t recommend using because of its relatively low-level encryption. However, you could try this protocol when privacy and security are not your highest priorities, such as for unblocking streams. If OpenVPN is not supported or does not work well for whatever reason, you could consider using...
Source: vpnoverview.com
OpenVPN vs WireGuard: Which protocol is best?
OpenVPN was first released in May 2001. Although the PPTP protocol had been around for five years already at this point, OpenVPN became popular because it offered stronger encryption without too much of a drop in speed. Over the years, vulnerabilities were patched and new clients were developed that brought OpenVPN support to a greater range of devices. This previously...
Source: www.comparitech.com
9 Best NordVPN Alternatives You Must Use In 2022
The next alternative to NordVPN on our list is OpenVPN. OpenVPN allows you to establish a point-to-point secure connection between your device and the Internet. It is a flexible VPN solution that can cater to business needs as well.
Source: wethegeek.com

Social recommendations and mentions

Based on our record, OpenVPN seems to be a lot more popular than LiveChat. While we know about 40 links to OpenVPN, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

OpenVPN mentions (40)

  • Ask HN: Who is hiring? (October 2023)
    OpenVPN is hiring! https://openvpn.net/ C++ Developer in the United States. Full-time| Fully remote| Flexible work schedules Link to look at vacancy details and apply:. - Source: Hacker News / over 1 year ago
  • Are there any work arounds for the Netflix new "household" system?
    How you connect to your modem will depend on the device you are using, but for windows laptops as an example you download the OpenVPN program and input your modem details there, much like you would any other vpn service. I think there would be some guides on youtube. https://openvpn.net/. Source: almost 2 years ago
  • Can i use PFSense to control incoming user connections (without a vpn?)
    I just started playing with CloudConnexa for remotely managing my second pFSense. Really nice and is free for up to 3 concurrent users. https://openvpn.net. Can also self-host OpenVPN access server with a free 2 concurrent license. Source: almost 2 years ago
  • Is the 7spotlight Markle family interview airing now? Is anyone watching and can provide comment? 👀📺
    If anyone is being blocked check out free OpenVPN. Source: about 2 years ago
  • Is it possible for a sysadmin to block only some packets from a VPN connection ?
    I too haven't used the client-nat directive in some years (I currently implement 1:1 NAT with pfsense to access my network because I'm too lazy to change the networks subnet from the default) so I decided to retest and it does appear that OpenVPN Connect clients do not properly support the client-nat directive but the traditional OpenVPN server/clients still do. I've just tested this on OpenVPN 2.6.3 Server,... Source: about 2 years ago
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What are some alternatives?

When comparing LiveChat and OpenVPN, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ProtonVPN - ProtonVPN is a security focused FREE VPN service, developed by CERN and MIT scientists. Use the web anonymously, unblock websites & encrypt your connection.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hotspot Shield - Hotspot Shield is a software application developed by AnchorFree, Inc.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Psiphon - Psiphon is circumvention software for Windows and Mobile platforms that provides uncensored access to Internet content. Read more about Psiphon.

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