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LiveChat Lite VS Helpviser

Compare LiveChat Lite VS Helpviser and see what are their differences

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LiveChat Lite logo LiveChat Lite

Assist, support, and sell via your mobile device.

Helpviser logo Helpviser

CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.
  • LiveChat Lite Landing page
    Landing page //
    2023-10-17
  • Helpviser Landing page
    Landing page //
    2022-12-08

Here is a list of some features:

  • "Envato purchase code verification" for support tickets.
  • You can view specific information belongs to customers who open a ticket. These are license type, review, comments on Envato product page, country, support period.
  • You can track your sales and other Envato data with a detailed and user-friendly interface.
  • You can receive live notifications from Envato (new sale, review, comment, new badge, etc.).
  • With Slack integration, you can also receive live notifications via Slack.
  • By linking your Google Analytics account, you can compare the traffic of your Envato page with other metrics such as the number of tickets opened and the number of sales.
  • Customers can be added to your MailChimp lists with their permission. Thus, you can send a marketing bulletin for your new products.
  • Additionally, you can view details such as payouts, statements.
  • There is no limit on the number of "Support Agents". You can create as many users as you want.

In short, it is not just a customer support portal, we have developed a comprehensive but easy-to-use CRM where you can get to know your Envato customers better and analyze your sales in detail.

It has been verified by Envato in Market Extras as well. https://envato.com/envato-market-extras/#services

You can browse our website to see all the other features of Helpviser: https://www.helpviser.com/

LiveChat Lite

Website
livechat.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Helpviser

Website
helpviser.com
Pricing URL
Official Helpviser Pricing
$ Details
paid Free Trial $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
Platforms
Browser
Release Date
2020 December
Edit details

Category Popularity

0-100% (relative to LiveChat Lite and Helpviser)

LiveChat Lite

Helpviser

Customer Support
100 100%
Customer Support
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
45 45%
CRM
55% 55
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

Share your experience with using LiveChat Lite and Helpviser. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat Lite and Helpviser

LiveChat Lite Reviews

We have no reviews of LiveChat Lite yet.
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Helpviser Reviews

  1. Practical and geek tool!

    This looks really slick!❤️

    👍 Pros:    Easy user interface|User-friendly|Great user experience|Efficient|Useful features
  2. Best Tool for Envato Authors

    Being an Envato author, we always struggled to find good services to support our Envato business. Right now, thanks to Helpviser, from support to marketing, every team member is happy :)

    🏁 Competitors: Ticksy, HelpScout, HelpDesk
    👍 Pros:    Easy user interface|Easy integration|Detailed

Social recommendations and mentions

Based on our record, Helpviser seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat Lite mentions (0)

We have not tracked any mentions of LiveChat Lite yet. Tracking of LiveChat Lite recommendations started around Mar 2021.

Helpviser mentions (1)

  • Suggestion
    Well, https://helpviser.com/ is not my project. But I will let them know about this. Source: over 2 years ago

What are some alternatives?

When comparing LiveChat Lite and Helpviser, you can also consider the following products

Live Chat by Sumo.com - Instantly communicate with customers, prospects & visitors

Ticksy - Simple, beautiful customer support.

Liveo.Chat - No one wants to talk to bots, chat with your customers

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Live Chat by Landbot - Live chat that combines chatbots with human chat

Mailchimp for LiveChat - Newest Mailchimp integration allows you to gain new subscribers via a chat widget on your website and utilize LiveChat data for your marketing campaigns.

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