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LiveAgent Customer Service Directory VS Helpy.io

Compare LiveAgent Customer Service Directory VS Helpy.io and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

LiveAgent Customer Service Directory logo LiveAgent Customer Service Directory

Here at LiveAgent, we often get requests for help from customers of other companies.

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • LiveAgent Customer Service Directory Landing page
    Landing page //
    2023-08-04
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to LiveAgent Customer Service Directory and Helpy.io)

LiveAgent Customer Service Directory

Helpy.io

Help Desk
34 34%
Help Desk
66% 66
Customer Communication
100 100%
Customer Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
SaaS
100 100%
SaaS
0% 0

User comments

Share your experience with using LiveAgent Customer Service Directory and Helpy.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent Customer Service Directory mentions (0)

We have not tracked any mentions of LiveAgent Customer Service Directory yet. Tracking of LiveAgent Customer Service Directory recommendations started around Oct 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing LiveAgent Customer Service Directory and Helpy.io, you can also consider the following products

Customer Service Quotes by Freshworks - Twitter for Quotes 😎😎

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Interactive Customer Service Report 2020 - Customer service metrics and insights in the form of web app

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

New Tab Startup Quotes - Inspiring startup related quotes in every new Chrome tab.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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