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Live Guide VS UseResponse

Compare Live Guide VS UseResponse and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Live Guide logo Live Guide

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Live Guide Landing page
    Landing page //
    2021-09-23
  • UseResponse Landing page
    Landing page //
    2023-10-10

Live Guide videos

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YouTube TV Review Live Guide and Local Channels - YouTube TV Channel Lineup and DVR Features

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Live Guide and UseResponse)

Live Guide

UseResponse

Customer Support
47 47%
Customer Support
53% 53
Customer Feedback
0 0%
Customer Feedback
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Help Desk
25 25%
Help Desk
75% 75

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Guide and UseResponse

Live Guide Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Live Guide and UseResponse, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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