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Live Chat 3 VS Genesys PureConnect

Compare Live Chat 3 VS Genesys PureConnect and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Live Chat 3 logo Live Chat 3

Live Chat is the digital and physical bridge between website owner and website visitors & eliminates customers being stranded on website.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Live Chat 3 Landing page
    Landing page //
    2023-08-04
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Live Chat 3 and Genesys PureConnect)

Live Chat 3

Genesys PureConnect

Customer Support
16 16%
Customer Support
84% 84
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
100 100%
CRM
0% 0

User comments

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What are some alternatives?

When comparing Live Chat 3 and Genesys PureConnect, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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